Accessibility Statement
Docklands Movers Accessibility Statement
Docklands Movers is committed to providing an accessible and inclusive experience for all customers in the Docklands area, including people with disabilities. We want everyone to be able to access information about our moving services, request quotes, and arrange moves as independently as possible. This Accessibility Statement explains the steps we are taking to improve accessibility and how you can contact us if you experience any difficulties.
Our Commitment to WCAG 2.1 AA
We aim to align our website and digital content with the Web Content Accessibility Guidelines, version 2.1, at the AA level. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our goal is to ensure that people in the accessible Docklands Movers service area can browse our pages, learn about our moving services, and complete essential tasks with minimal barriers. We regularly review our content to maintain and improve compliance with WCAG 2.1 AA criteria, focusing on perceivable, operable, understandable, and robust content.
Screen-Reader Support
We strive to ensure that our website works well with common screen readers used on desktop and mobile devices. Headings, paragraphs, and form fields are structured to support logical reading order and clear navigation for people who rely on assistive technology.
We aim to provide meaningful alternative text for important images, such as service illustrations or icons, so that users in the Docklands area who rely on screen readers receive equivalent information. Decorative images are either avoided or marked so that they are skipped by screen readers, reducing unnecessary noise and improving the user experience.
Keyboard Navigation
Our website is designed to be usable with a keyboard alone, without the need for a mouse. People who navigate using the tab, shift plus tab, enter, and space keys should be able to move through menus, forms, and interactive elements in a logical order.
Focus indicators are used so that keyboard users can clearly see which part of the page is currently selected. This is particularly important for people with mobility impairments or those who prefer keyboard navigation when accessing our Docklands Movers services. We continue to test our pages to identify and fix any issues that could prevent completing tasks by keyboard.
Ongoing Improvements and Testing
Accessibility is an ongoing process. We review new and existing pages to improve clarity, colour contrast, and ease of use. Plain and concise language is used wherever possible so that booking a move, requesting a quote, or learning about our services in the Docklands area is straightforward for everyone.
Where we identify accessibility barriers, we work to fix them as quickly as we can. This can include adjusting code for better assistive technology support, refining form labels, or improving heading structure to make navigation easier.
Contact for Accessibility Requests and Feedback
We welcome feedback from customers and visitors about the accessibility of Docklands Movers and our services in the accessible Docklands Movers area. Your comments help us identify issues we may have missed and guide our future improvements.
If you experience any difficulty using our website, need information in an alternative format, or want to share an accessibility concern, you can contact us using the contact form on our website or by writing to our customer support team through our online enquiry options. Please include details of the page you were using, the type of device and browser, and the assistive technology if relevant. We will review your request and aim to respond within a reasonable time frame.
Docklands Movers is committed to ensuring that all customers, including people with disabilities, can plan and manage their moves with confidence, independence, and dignity.
